The European Accessibility Act in Romania

Romania implemented the European Accessibility Act through Law No. 232/2022 (Legea 232/2022). Since 28 June 2025 it applies to covered consumer services, including online shops. Supervision lies with the Authority for the Digitalisation of Romania (ADR), and the law provides for fines of 5,000 to 15,000 lei. Micro-enterprises providing services are exempt.

Who is covered

• consumer (B2C) services;
• in covered sectors such as e-commerce, consumer banking, e-books, passenger transport services and electronic communications;
• provided by businesses that are not micro-enterprises (fewer than 10 employees and turnover or balance sheet of no more than €2 million).

Romanian company data is available through the trade register. Check your case with the three-question filter.

What shops must do

• Make the website, app and ordering process accessible; the reference is EN 301 549 — currently V3.2.1 (WCAG 2.1 AA), with V4.1.1 (WCAG 2.2 AA) published in September 2026 and expected to be cited in late 2026.
• Publish information on how the service meets the accessibility requirements, following Annex V of the directive, in the terms and conditions or an equivalent document. See the accessibility statement guide.

Supervision and fines

The ADR is responsible for supervising covered services. It can check websites, follow up on complaints and require corrections. The law sets fines from 5,000 to 15,000 lei; amendments may have changed details, so check the current consolidated text. As of October 2026 we are not aware of confirmed EAA fines against Romanian online shops.

Timeline and older contracts

The service requirements apply since 28 June 2025. Following the directive, service contracts concluded before that date may continue unchanged until they expire, but no longer than until 28 June 2030. For an online shop, every new order is a new contract, so this transition rarely changes anything for the website.

Who is usually not covered

• shops run by micro-enterprises — fewer than 10 employees and turnover or balance sheet total of no more than €2 million;
• B2B-only portals that do not sell to consumers;
• presentation websites without online sales.

A common case in Romania is a small shop with a handful of employees but significant turnover. Remember the rule: if the team is under 10 people, the business stays a micro-enterprise unless both turnover and balance sheet exceed €2 million.

Typical issues on Romanian online shops

The most frequent problems are the same across the EU: low contrast on prices and buttons, product images without text alternatives, checkout fields without labels, icon-only buttons without names, and pop-ups that keyboard users cannot close. Romanian shops often run on WooCommerce, Shopify or local platforms; most of these issues are fixed once in the theme. See the 10 most common e-commerce errors.

Language of your accessibility information

Publish the information on accessibility in Romanian, and in any other language your shop uses for customers. Our draft generator produces a Romanian draft from a questionnaire, for review by your lawyer.

Practical steps for a Romanian shop

1. Confirm the law applies to your business.
2. Scan your main pages and checkout. Our free check is an automated check, not a full audit, and not legal advice; reports are available in Romanian.
3. Fix checkout labels, button names, contrast and keyboard access first. Our WCAG 2.2 checklist shows what to look for.
4. Publish the accessibility information and keep it current.
5. Monitor weekly after updates.

For the EU background, read the EAA guide. Accessibility widgets are not a shortcut — see why overlays don't work.

Sources

• Authority for the Digitalisation of Romania (ADR): https://www.adr.gov.ro
• Directive (EU) 2019/882, EUR-Lex: https://eur-lex.europa.eu/eli/dir/2019/882/oj

This page is general information, not legal advice.