Refund policy
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Draft for review by a lawyer. Version 0.1, 2026-10-11.
- Subscriptions: if you are not satisfied, ask for a full refund of your first payment within 14 days. After that, you can cancel at any time and the plan stays active until the end of the paid period; we do not refund partial periods.
- Express report: refundable within 14 days if the report could not be produced (for example, the site could not be reached). Once a report has been delivered, the fee is not refundable but is credited towards a subscription started within 30 days.
- Card payments are refunded by Paddle.com, our Merchant of Record, to the original payment method. Bank transfers are refunded by us to the paying account.
- To request a refund, write to [e-mail] with your account e-mail or invoice number.
This policy does not limit your statutory rights as a consumer.